This Privacy Policy explains how Sharkcana SRL ("Sharkcana," "we," "us") collects, uses, and protects your personal information when you visit sharkcana.com, request a quote, or book a private yacht charter or tour with us. By contacting us or using our website, you agree to the practices described below.
Information you give us. When you fill out our quote or contact form, write to us by email, or message us on WhatsApp or by phone, we may collect your name, email address, phone or WhatsApp number, requested charter date, number of guests, hotel or resort, and any details you choose to share about your trip.
Information collected automatically. Like most websites, our hosting provider may record basic technical information such as your IP address, browser type, and the pages you visit, for security and to keep the site running. Our site also loads fonts from Google Fonts, which may receive your IP address as part of delivering those fonts.
If you contact us through WhatsApp, your messages are also handled under WhatsApp's own privacy policy. We use reputable third-party services to operate (for example, our website host and email provider); these providers process information only to provide their service to us.
We do not sell or rent your personal information. We share it only with our crew and the service providers needed to deliver your booking (such as ground-transport partners for hotel pickup), and only as needed. We may also disclose information if required by law or to protect our legal rights.
Our website does not use advertising or tracking cookies. If we add analytics in the future, we will update this policy and, where required, ask for your consent.
We keep your information for as long as needed to respond to your inquiry, provide your charter, and meet our legal and accounting obligations. You can ask us to delete your information at any time (see below), except where we are required to keep it by law.
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Just email sharkcana@sharkcana.com and we will respond as promptly as we can.
We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Our services are intended for adults. Minors travel only as part of a booking made by a parent or legally responsible adult, who provides any information about those minors.
Sharkcana operates from the Dominican Republic. If you contact us from another country, you understand that your information will be processed in the Dominican Republic.
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.
Questions about your privacy or this policy? Email sharkcana@sharkcana.com or message us on WhatsApp at +1 849 485 8181.